Mike Mancuso
Product Design Leader
About Me
I'm a Product UX/UI Design and Research leader that helps to turn tough and often hidden problems into simple, delightful and effective digital experiences.
My teams embed with Product and Engineering, and partner with Marketing, Support and Sales, serving as the fulcrum of a well-crafted end-to-end user experience.
I have managed, grown and developed talented, scrappy UX design and research teams through immersive training, mentoring, internships and behavioral modeling. You'll find me comfortable being hands-on as a player/coach fostering a flat, collaborative team dynamic.
I bring to every challenge a mix of curiosity, experience and healthy skepticism.
Résumé
Linkedin Profile
Experience
Senior Director of User Experience, Digital Education
2019 - Present
Hands-on UX research and design leader for Wiley's digital education division
User research, qual and quant
Design of new learning platform built on modern micro-services architecture
Implement and evangelize design system
Mentor, develop and grow UX team
Created UX/R internship program
Director of UX Research & Design
Knewton
2016 - 2019
Acquired by Wiley, 2019
Built and led UX design and research for launch of Knewton Alta
Implemented design system
Grew and developed UX Team
Developed UX process with product, engineering, marketing, and customer support
Conducted user research with focus groups, surveys Measured user sentiment in-app
Satisfaction ratings for instructors hit 92% and the customer-based increased 2 to 3x YoY.
Senior Design Director
Everyday Health
2015 - 2016
Modernization of UX design tools and design system
Initiating the use of responsive web design
UX design for What to Expect When You’re Expecting native and web apps
Grew and stabilized the design team
Introduced new UX processes and tools, design sprints
Developed custom medical illustrations
Chief Experience Officer
BlueLine Grid
2013 - 2015
Founding employee
Lead UX design and engineering of a suite of mobile command/control tools and mobile apps targeting government agencies and first responders
Collaborated with founders and first responder advisors in the NYPD and LAPD
Prototyped new apps and features for the web and iOS and Android mobile platforms.
Company secured $3.8M in funding from In-Q-Tel
VP, Creative Director
Horn Group
2005 - 2013
Managed a multimillion-dollar P&L for this award-winning digital communications agency
Built and managed a team of 15 designers, developers, copywriters, and motion graphics animators
Provided UX Design for early stage and mid-size technology companies
Contributed to the acquisition of Right Media by Yahoo! for $850M dollars
Selective Side Projects
My portfolio may include case studies and design samples from a range of side projects in technology, film and streaming television, real estate and more.
Too Much Information
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1 Eagle Scout Rank
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2 Children Created
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30 Years in New York City
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1 Skydive Completed
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1 Album Recorded
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2 Marathons Completed