About Me

I'm a Product UX/UI Design and Research leader that helps to turn tough and often hidden problems into simple, delightful and effective digital experiences.

My teams embed with Product and Engineering, and partner with Marketing, Support and Sales, serving as the fulcrum of a well-crafted end-to-end user experience.

I have managed, grown and developed talented, scrappy UX design and research teams through immersive training, mentoring, internships and behavioral modeling. You'll find me comfortable being hands-on as a player/coach fostering a flat, collaborative team dynamic.

I bring to every challenge a mix of curiosity, experience and healthy skepticism.

Résumé

Linkedin Profile

Experience

Senior Director of User Experience, Digital Education

Wiley

2019 - Present

Hands-on UX research and design leader for Wiley's digital education division

User research, qual and quant

Design of new learning platform built on modern micro-services architecture

Implement and evangelize design system

Mentor, develop and grow UX team

Created UX/R internship program 

Director of UX Research & Design

Knewton

2016 - 2019

Acquired by Wiley, 2019

Built and led UX design and research for launch of Knewton Alta

Implemented design system

Grew and developed UX Team 

Developed UX process with product, engineering, marketing, and customer support

Conducted user research with focus groups, surveys Measured user sentiment in-app

Satisfaction ratings for instructors hit 92% and the customer-based increased 2 to 3x YoY.

Senior Design Director

Everyday Health

2015 - 2016

Modernization of UX design tools and design system  

Initiating the use of responsive web design

UX design for What to Expect When You’re Expecting​ native and web apps 

Grew and stabilized the design team

Introduced new UX processes and tools, design sprints

Developed custom medical illustrations

Chief Experience Officer

BlueLine Grid

2013 - 2015

Founding employee

Lead UX design and engineering of a suite of mobile command/control tools and mobile apps targeting government agencies and first responders

Collaborated with founders and first responder advisors in the NYPD and LAPD

Prototyped new apps and features for the web and iOS and Android mobile platforms.

Company secured $3.8M in funding from In-Q-Tel

VP, Creative Director

Horn Group

2005 - 2013

Managed a multimillion-dollar P&L for this award-winning digital communications agency

Built and managed a team of 15 designers, developers, copywriters, and motion graphics animators 

Provided UX Design for early stage and mid-size technology companies

Contributed to the acquisition of Right Media by Yahoo! for $850M dollars

See Linkedin for full work history

Selective Side Projects

My portfolio may include case studies and design samples from a range of side projects in technology, film and streaming television, real estate and more.